This Cookie Policy explains how PairUp.chat uses cookies and similar technologies to provide, secure, and improve our services. By using PairUp.chat, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
2. How We Use Cookies
We use cookies for the following purposes:
2a. Essential Cookies
These cookies are necessary for the website to function properly:
- Authentication — Keep you logged in across sessions.
- Security — Protect against fraud and maintain security.
- Preferences — Remember your settings (theme, language, etc.).
- Session management — Maintain your session while you navigate.
These cookies cannot be disabled as they are required for the service to function.
2b. Analytics Cookies
We use analytics cookies to understand how users interact with our service:
- Google Analytics — We may use Google Analytics (or similar tools) to collect anonymous usage data.
- Usage metrics — Track page views, session duration, and user flows.
- Performance monitoring — Identify and fix performance issues.
- Error tracking — Monitor and fix technical errors.
This data is aggregated and anonymized; we do not use it to identify individual users.
2c. Functional Cookies
These cookies enhance functionality and remember your choices:
- Theme preference — Remember your light/dark mode preference.
- Language preference — Remember your language selection.
- Feature preferences — Remember your settings for various features.
3. Third-Party Cookies
We may allow third-party services to set cookies on your device:
- Google Authentication — Sets cookies when you sign in with Google.
- Google Analytics — Sets cookies for analytics purposes.
- Payment processors — May set cookies during checkout processes.
These third parties have their own cookie policies, which we recommend reviewing.
4. Local Storage
In addition to cookies, we use browser local storage to:
- Store user preferences and settings;
- Cache data for improved performance;
- Store session information for authentication; and
- Save feature-specific data (e.g., video call preferences).
Local storage functions similarly to cookies but with more capacity and different browser controls.
5. Managing Cookies
You can control cookies through your browser settings:
- Block all cookies — You can configure your browser to block all cookies, but this may prevent some features from working.
- Delete existing cookies — You can delete cookies already stored on your device through browser settings.
- Block third-party cookies — You can block cookies from third-party services while allowing first-party cookies.
- Browser-specific controls — Most browsers provide detailed cookie management options in their settings.
Note: Disabling essential cookies may prevent you from using certain features of PairUp.chat, including logging in and using video calls.
6. Cookie Duration
Different cookies have different lifetimes:
- Session cookies — Expire when you close your browser.
- Persistent cookies — Remain on your device for a set period (days, months, or years).
- Authentication cookies — Typically last for 30 days or until you log out.
- Analytics cookies — Typically last for 2 years.
7. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with the revised date. Continued use of PairUp.chat after updates indicates acceptance of the revised policy.
8. Contact
For questions about our use of cookies, contact us at contact@pairup.chat.
Read our Privacy Policy and Terms of Service for additional information.