Community Guidelines – PairUp.chat

These Community Guidelines outline the rules and expectations for using PairUp.chat. By using our platform, you agree to follow these guidelines. Violations may result in content removal, account suspension, or permanent banning.

These guidelines work alongside our Terms of Service and Safety Policy.

1. Zero Tolerance for Illegal Content

The following content is strictly prohibited and will result in immediate account termination and potential legal action:

• Child sexual abuse material (CSAM) — Any content involving minors in sexual contexts is illegal and will be reported to authorities.
• Non-consensual sexual content — Sharing intimate images or videos without consent.
• Human trafficking or exploitation — Any content related to trafficking, exploitation, or forced labor.
• Terrorism and violent extremism — Content promoting or supporting terrorist organizations or violent extremism.
• Illegal drug sales — Selling, distributing, or promoting illegal drugs or controlled substances.
• Weapons sales — Selling illegal weapons or facilitating illegal weapon transactions.
• Hitman services or contract killing — Soliciting or offering services for violence or harm.

2. Nudity and Sexual Content

PairUp.chat is not an adult content platform. Sexual content is prohibited in text, images, and live video:

• No nudity — Full or partial nudity, including exposed genitals, breasts, or buttocks.
• No sexual acts — Depictions or descriptions of sexual acts, including simulated acts.
• No sexual solicitation — Soliciting sexual services, cybersex, or sexual favors.
• No fetish content — Content related to sexual fetishes or kinks.
• No sexually explicit language — Graphic sexual descriptions or requests.
• No inappropriate camera content — The same rules apply on live video. Treat the call like a public space and keep it clean.

Exception: Medical or educational discussions in appropriate contexts may be permitted at moderator discretion.

3. Harassment and Bullying

Harassment creates a hostile environment and is not tolerated:

• No targeted harassment — Repeatedly messaging, tagging, or mentioning someone after they've asked you to stop.
• No bullying — Intentionally embarrassing, humiliating, or intimidating others.
• No doxxing — Sharing or threatening to share someone's private information (address, phone number, workplace, etc.).
• No stalking — Monitoring, tracking, or obsessively following someone across the platform.
• No threats — Threatening physical harm, sexual violence, or other forms of intimidation.
• No unwanted sexual advances — Persistent sexual advances after clear rejection.

4. Hate Speech and Discrimination

Hate speech targeting protected groups is prohibited:

• No racial slurs — Derogatory language based on race, ethnicity, or national origin.
• No religious discrimination — Attacking or demeaning religious groups or beliefs.
• No homophobic/transphobic content — Slurs, derogatory language, or discrimination based on sexual orientation or gender identity.
• No sexist content — Gender-based discrimination, misogyny, or sexist slurs.
• No ableism — Discrimination or mockery based on disability.
• No hate symbols — Displaying hate symbols, Nazi imagery, or other symbols of hate groups.

5. Scams and Fraud

Deceptive behavior harms the community and is strictly prohibited:

• No financial scams — Investment scams, pyramid schemes, advance-fee fraud, or money mule recruitment.
• No romance scams — Fake relationships to manipulate victims into sending money or personal information.
• No phishing — Attempting to obtain passwords, financial information, or personal data through deception.
• No impersonation scams — Pretending to be PairUp.chat staff, support, or trusted entities to obtain information.
• No fake giveaways — Fraudulent contests, giveaways, or promotions.
• No cryptocurrency scams — Fraudulent crypto investments, mining schemes, or wallet scams.

6. Minors Protection

PairUp.chat is restricted to users 18 and older. Minors are not permitted:

• No minors on the platform — Users must be 18+. If we discover a minor, their account will be terminated.
• No soliciting minors — Attempting to communicate with minors for any purpose is prohibited.
• No grooming behavior — Building trust with minors for inappropriate purposes is illegal and will be reported.
• No sexual content involving minors — This is illegal and will result in immediate reporting to authorities.

If you encounter a minor on the platform, report them immediately through our reporting tools or by contacting contact@pairup.chat.

7. Impersonation

Impersonation undermines trust and is prohibited:

• No impersonating individuals — Pretending to be a real person (celebrity, public figure, private individual).
• No impersonating organizations — Pretending to represent companies, government agencies, or organizations.
• No impersonating PairUp.chat staff — Pretending to be a moderator, admin, or employee of PairUp.chat.
• No fake accounts — Creating accounts to deceive others about your identity.

8. Spam and Unwanted Content

Spam degrades the user experience:

• No mass messaging — Sending the same message to multiple users unsolicited.
• No advertising — Promoting products, services, or external platforms without permission.
• No self-promotion spam — Repeatedly promoting your own content, channels, or services.
• No bot activity — Using automated tools to send messages, manipulate matching, or abuse features.
• No fake engagement — Artificially inflating likes, views, or engagement through manipulation.

9. Privacy Violations

Respecting others' privacy is essential:

• No sharing private conversations — Do not share private messages without consent.
• No recording without consent — Do not record video calls or conversations without all participants' consent.
• No screenshots without consent — Do not share screenshots of private conversations without permission.
• No exposing personal information — Do not share others' personal information without their consent.

10. Violence and Threats

Violence and threats are never acceptable:

• No threats of violence — Threatening physical harm to individuals or groups.
• No incitement to violence — Encouraging others to commit violent acts.
• No glorification of violence — Celebrating or promoting violent acts or terrorism.
• No self-harm promotion — Encouraging self-harm or suicide.

If you or someone you know is in crisis, please contact local emergency services or crisis hotlines immediately.

11. Intellectual Property

Respect copyright and intellectual property:

• No copyright infringement — Do not share content you don't have rights to distribute.
• No plagiarism — Do not present others' work as your own.
• No unauthorized distribution — Do not share paid content, software, or digital products without authorization.

12. Video Call Specific Rules

Video calls have additional rules to ensure safety and respect. Treat every call like a shared public space — other people can see and hear you, so keep your camera, clothing, background, and behavior clean.

12a. Keep It Clean (Public-Space Standard)

• Stay appropriate on camera — No nudity, sexual acts, flashing, underwear-only streams, or intentionally sexual posing.
• Keep your environment clean — Do not show pornographic material, illegal activity, or other prohibited imagery in frame.
• Respect strangers — Video matching is a public social space. Behavior that would be unacceptable in a café or lobby is unacceptable on PairUp.
• Expect AI enforcement — Live video AI monitors for inappropriate visuals and can warn, blur the remote video, or disconnect the call.

12b. Live Video AI Monitoring

• On-device checks — NSFW / inappropriate content classification runs in the browser against the live remote stream.
• Frames are not uploaded — Video frames are not sent to PairUp for cloud vision analysis. Lightweight moderation metadata may be stored for enforcement.
• Progressive response — Typical path: warning → final warning with blur → call disconnect for continued violations.
• Your tools still matter — Skip, end call, block, and report remain available at all times.
• Learn more — AI Moderation and Safety Policy.

12c. Recording and Screen Capture

• No recording without consent — Recording video calls without all participants' explicit consent is prohibited.
• No screen capture — Taking screenshots or screen captures without consent is prohibited.
• Explicit consent required — All participants must verbally or in-chat agree to being recorded before recording begins.
• No distribution — Sharing recorded video calls or screenshots without consent is prohibited.

12d. Camera and Microphone Use

• No inappropriate camera use — Do not show illegal acts, nudity, or prohibited content on camera.
• No exposing minors on camera — Minors must not appear on video calls, even accidentally.
• No fake streaming — Do not use pre-recorded videos, loops, or deepfake content to deceive other participants.
• Appropriate background — Ensure your camera background does not reveal personal information or sensitive data.
• Camera control — You may toggle your camera on/off at any time during a call.
• Microphone control — You may mute/unmute your microphone at any time during a call.

12e. Behavior During Video Calls

• No harassment on video — Verbal harassment, hate speech, or inappropriate behavior during video calls is prohibited.
• No unwanted exposure — Forcing someone to view inappropriate content on camera is prohibited.
• Respect boundaries — If someone asks you to stop a certain behavior, stop immediately.
• No sexual harassment — Any form of sexual harassment during video calls is strictly prohibited.
• No threats or intimidation — Threatening behavior during video calls will result in immediate action.

12f. Screen Sharing

• No sensitive information — Do not share screens containing passwords, financial data, or personal information.
• No prohibited content — Do not share screens displaying illegal or prohibited content.
• Consent required — Only share your screen when all participants agree to view it.
• Stop on request — If a participant asks you to stop screen sharing, stop immediately.

12g. Age Requirements

• 18+ only — Video call features are restricted to users 18 years and older.
• No minors — Minors are not permitted to use video call features.
• Parental responsibility — Parents/guardians are responsible for supervising minors' online activity.

12h. Privacy and Encryption

• Encrypted transport — Video calls use secure WebRTC; PairUp does not store call recordings.
• On-device safety AI — Live classification runs on-device; frames are not uploaded for cloud vision analysis.
• Public-space standard — Prefer a private room so bystanders do not appear — and keep what you show appropriate as if you were in public.
• No personal information — Don't share personal details during video calls.

13. Enforcement and Consequences

Violations of these guidelines may result in:

• Warning — First-time minor violations may receive a warning.
• Content removal — Prohibited content will be removed.
• Temporary suspension — Account may be suspended for a specified period.
• Permanent ban — Serious or repeated violations result in permanent account termination.
• Legal action — Illegal activities will be reported to law enforcement.

We reserve the right to suspend or terminate accounts at our discretion, with or without prior notice, for violations of these guidelines.

14. Reporting Violations

If you encounter a violation of these guidelines:

• Use the in-app reporting tools to report the user or content.
• Provide details about the violation, including screenshots if available.
• For urgent or serious violations, email contact@pairup.chat.

We investigate all reports and take appropriate action. Reports can be submitted anonymously.

15. Appeals

If you believe your account was suspended or banned in error:

• Email contact@pairup.chat with the subject "Account Appeal".
• Include your account email and a detailed explanation of why you believe the action was incorrect.
• We will review appeals and respond within 7 business days.

16. Updates to Guidelines

We may update these Community Guidelines periodically. Changes will be posted on this page with the revised date. Continued use of PairUp.chat after updates indicates acceptance of the revised guidelines.

17. Contact

For questions about these guidelines, contact us at contact@pairup.chat.

Read our Terms of Service, Privacy Policy, Safety Policy, and Trust Center for additional information.